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At Hazel’s Jewellery Shop, accessible from www.hazelsjewelleryshop.co.uk, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Hazels jewellery shop and how we use it.

 

General Data Protection Regulation (GDPR)

 

We are a Data Controller of your information.

Hazels Jewellery Shop legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Information we collect and the specific context in which we collect the information:

•     Hazels Jewellery Shop needs to perform a contract with you

•     You have given Hazels Jewellery Shop permission to do so

•     Processing your personal information is in Hazels Jewellery Shop legitimate interests

•     Hazels Jewellery Shop needs to comply with the law

  

Hazels Jewellery Shop will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

 

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. If you wish to be informed what Personal Information we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

•    The right to access, update or to delete the information we have on you.

•    The right of rectification.

•    The right to object.

•    The right of restriction.

•    The right to withdraw consent

 

Hazels jewellery shop follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analysing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

 

Cookies and Web Beacons

 

Like any other website, Hazels jewellery shop uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimise the users' experience by customising our web page content based on visitors' browser type and/or other information.

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Privacy Policies

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You may consult this list to find the Privacy Policy for each of the advertising partners of Hazels jewellery shop.

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Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Hazels jewellery shop, which are sent directly to users' browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalise the advertising content that you see on websites that you visit.

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Note that Hazels jewellery shop has no access to or control over these cookies that are used by third-party advertisers.

 

Third Party Privacy Policies

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Hazels jewellery shop's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

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You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.

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Complaints About Your Personal Data

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At Hazel's Jewellery Shop, we are committed to handling your personal information fairly and transparently. If you have any concerns about how we collect, use, store or process your personal data, you have the right to make a complaint.

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How to Make a Complaint:

You can submit a complaint using any of the following methods:

• By email: hazelbourke8@gmail.com

• Via our website contact form

• By writing to us at Hazel Bourke, Carlton Mount, 2 Cranborne road, Bournemouth BH2 5BR

Please include as much information as possible about your concern so that we can investigate it thoroughly.

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Information That May Help Us Investigate:

To help us investigate your complaint, please provide:

• Your full name

• Your contact details

• Details of your complaint

• Any relevant order numbers or correspondence

• Any supporting documents or evidence that may assist our investigation

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Proof of Identity:

To protect your personal information, we may ask you to provide proof of your identity before processing your request or complaint.

We accept the following forms of identification:

• Driving Licence

• Passport

• Other government-issued photo identification

If we only need to verify your name and address, we may accept a recent utility bill or bank statement.

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Complaints Made on Someone Else's Behalf:

If you are making a complaint on behalf of another person, we may ask for evidence that you have the authority to act for them.

Examples include:

• A signed letter of authority from the individual

• Lasting Power of Attorney

• Court-appointed authority

• Other appropriate written authorisation

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What Happens Next:

We will acknowledge receipt of your complaint within 30 days.

We will keep you informed of the progress of our investigation and explain the outcome once our investigation has been completed.

If you remain dissatisfied with how we have handled your complaint or believe your data has not been processed in accordance with applicable data protection laws, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO).

Further information can be found on the ICO website: https://ico.org.uk/make-a-complaint/

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Children's Information

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Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

 

Hazels jewellery shop does not knowingly collect any Personal Identifiable Information from children. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

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Online Privacy Policy Only

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Our Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Hazels jewellery shop. This policy is not applicable to any information collected offline or via channels other than this website.

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Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.